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Updated December 31st, 2024 I know the feeling of starting a new role as a team leader and being excited about new responsibilities, only to have a bump in the road and find out one of your team members is going behind your back and trying to undermine you. I hate to break it to […]
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Updated October 14th, 2024 One of the first skills that you need to master as a first-time manager is learning how to hold your employees accountable. It will help you ensure that every team member knows and takes responsibility for their actions. Despite being one of the most important, most new managers don’t know where […]
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Updated November 11th, 2024 It’s no secret that dealing with people is stressful, especially when you’re a first-time manager and are setting expectations about what’s coming forward. It’s a great challenge for sure, but the way I see it, it’s also an opportunity to set up the basis for success in your team. So, if […]
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Updated October 11th, 2024 Building a strong team culture is perhaps your most important goal as a leader. Having a solidified work culture sets the foundations for a highly engaged and productive team while giving you the upper hand in providing outstanding service for your clients. In fact, research shows that 88% of employees believe […]
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Updated January 9th, 2025 Let’s cut to the chase. Being a new leader and managing a team of your former peers and friends can be awkward. You’re probably thinking: How will I manage those I partied with or complained about our previous boss? On one side, there’s that bond you cherish and want to keep […]