Here are some amazing success stories from The New Manager Accelerator Students who put in the time, effort and work to create their success.
learn more about nma
See how thought leader and Built To Impact CEO, Maya Elious created a high-performing team to support her 7-figure growing business.
Watch as Cierra explains how she was able to fulfill a long time dream of hers to open up a second coffee shop location by completely turning around her team dynamics and creating a strong team culture.
Watch as Juliette talks about the tools that she leveraged in order to create a healthy team dynamic! She'll also talk about how she was able to help an underperforming team member become an outstanding team member through the guidance and direction provided in the program.
Watch as Natalye an introverted new manager explains how she went from almost giving up to exceeding expectations at her end of year performance review and becoming the go-to leadership expert with her boss AND fellow managers. A must watch for any manager who is introverted and on the verge of throwing in the towel.
Watch as Katrina explains how she went from feeling under-confident as she made the shift from peer to manager to ultimately getting a bonus at the end of the year and developing trusting healthy relationships with team members. A must watch for any manager who feels on shaky grounds.
Before NMA I lacked direction and guidance for managing a newly remote team. At first I resisted making the investment as I saw a lot of (free) resources online. Also, I wanted things that were tangible and applicable, not just theory or catchphrases. I had come to realize that, just like hiring a trainer at the gym, if you want real results, you hire an expert, and Mak is just that.
She has lived through being a new manager and trained managers in her career. She is an expert in her craft and provided so much wisdom and insight alongside application and accountability. Now, I feel consistently confident in the decisions that I make for my team and how we operate. This year, I have hired additional staff and exceeded our yearly goals!! Bigger for me though has been knowing my worth in speaking with my superiors and having the confidence to advocate for my team.
I don’t question if I should be in this position or if I am falling behind others or what people think of me so much because I can clearly see the results that I am doing well. That I am producing better results and I feel on top of things and make calculated decisions to help those around me. If you ever searched for the answers on how to lead a team, how to be a better manager, how to produce results, how to have a difficult conversation, how to engage employees, then this program is for you. Say goodbye to vague articles or blog posts and you’ll find action items, clear steps and rationale for what you will be doing and it will cover each aspect of things needed to lead a team of people, things I didn’t even think of but totally needed.
I was being too lenient, not producing results and not having great trust without the team. I knew I needed help when problems began to snowball and I was putting out fires that I knew could have been prevented if I knew what to do.
Before working with Mak I had a very poor example of how a manager manages. I was paralyzed because of the example set before me, and knew that wasn't the right answer to be an effective leader.
At first I was hesitant to take NMA due to the time commitment. But within the first week of joining, I had to have a serious conversation with a team member and I had no prior language with how to approach it.
I was nervous and I brought this issue to the sessions with Mak. Sitting down in a 10-minute role-play scenario hearing Mak coach me through what to say equipped me!
NMA has given me what I need to build trust with those I manage and the language to have impactful conversations to develop the employee while getting the results needed for the betterment of the company. So if you're thinking of joining... Do it! You're exploring this as an option because you know you want and need to feel equipped.
Mak was the exact person we needed at the time, as she helped us see that everything is top down. If we wanted great team members, we needed to be great managers. Now thanks to the program our team can confidently move forward knowing we have the tools we need to be the best managers we can be.
Join the program! You won't regret it. Mak is instrumental to any team who is learning to lead their team members well. She is extremely knowledgeable and breaks the information down in ways everyone can understand. She is patient, kind, and an excellent communicator. You will be thankful you joined.
I always had a wrong understanding of a manager's personality traits. I thought that to be a successful leader, I have to be tough and assertive, and that's the only way to make my supervisers work to their best capacity. Internally, I always disagreed with that understanding of mine. I never liked to work under an assertive dictator, and when I became a first-time manager, I preferred to treat my employees as partners, and trying to make their work experience fun and enjoyable. However, I thought I was too soft and therefore not very successful. As a result of NMA the puzzle finally came together and I learned how to be a strong leader that truly care about your employees. I learned the balance and now I am much more confident in my ability to successfully manage the team.
Throughout my career working in startups, there is usually a ton of chaos and no proper team training or intentional development of company culture. After the workshop, the team had a renewed sense of energy and a clear understanding of the company and our roles within it. If you are a small business owner with a growing team, The New Manager Accelerator is exactly what you need to develop a culture that your employees can thrive in. If you recently became a manager and want to learn how to be a leader and get your team to produce necessary outcomes, the program is also for you. You'll have every single template and resource you need to hit the ground running as you start to manage people and KPIs.
It's real, hands on and engaging. I'm usually the listener in a group and found myself instantly comfortable speaking up. Taking an active role in group training I found it easy to connect with other new managers and expand my network. I gained confidence as I explored practical ways to improve my mindset, implement more intentional conversation, and navigate my company's rapidly changing organizational structure amidst a global pandemic. If you are looking for an opportunity to start your role on solid ground, here it is.
If you are someone who cares about creating a lasting positive influence on the people who you lead, you know it's vital to invest in yourself - especially if you need to encourage growth in your organization.
Our leadership team was primarily consistent of first time managers and directors that had transitioned from direct line staff to management. They needed to learn how to be effective managers and how to work together as a team to accomplish the goals of the organization. The training sessions Mak held opened up conversations and helped the team get to the root of challenges and provided clear steps they could take in improving their skills and build trust with one another. I learned so much about my leadership team and where we needed to invest additional energy. I watched members of the leadership team really blossom through this training and those who could not comply, left the organization during this process. Showing your team that you are willing to invest in them builds trust and loyalty that cannot be accomplished any other way!
Due to this and other factors (being in fire-fighting mode) I was not able to lean on upper management to provide me with the training to be effective. But I knew I wanted and needed to be skilled as I work in a trillion dollar industry in a software performance testing role and was expected to manage a team across two continents! I had watched a few of Mak's videos on YouTube and found the principles she shared very helpful and she had a great energy vibe. So when she opened up NMA it made sense for me to enroll.
After taking the program I feel confident. I know how to delegate properly, manage my time and see how it impacts other tasks. I am able to better communicate with my team and upper management. More than that, I'm able to anticipate issues and as a result I am better equipped to provide what upper management requires in a shorter frame of time because my team is up to speed with the operations. I've even added on new team members who are performing at the levels they need to be! If you are considering joining the program, go for it! It's definitely worth the investment and you will learn a lot. It's a blast at the group meetings and there's lots of great discussions. As a side note, I suggest holding on to all the materials she provides as you will want to re-read and revisit it when you need some guidance.
Her approach to organizational development is a breath of fresh air. It is rare to find a leader who is equally skilled in performance metrics and developing people. After working with Mak, our team has an assortment of grounding documents, management tools, and a staff (at every level) who understands how they are part of the way forward. The real genius in her work is not simply the tools (although they have been transformative for our team), but how she helps you contextualize the tools for your organization. Our team trusts Mak - and that has made a way for significant professional development and provided our Executive Leadership Team much needed breathing room.
This program has helped me to grow professionally and it has definitely increased my visibility in the company as a result. I have gained more clarity and confidence as to how to manage difficult situations, which as you know from our original call was something I was nervous about. The practical advice, and tools you have provided have had an impact on me and my team. I could not have asked for better training.
I was blown away at the results. I now go home at a decent hour because I have a well-oiled machine of a team that is engaged and productive. Thanks to this program, I've been able to create systems for delegating, and 1:1's which has helped me to create accountability, rapport and high-performance. If you're considering joining the program just join. Mak dotted all her "i"s and crossed every "t" in this program and you can easily apply the frameworks she provides. I am truly grateful and you will be too.
She is a wonderful teacher and the sessions were practical, informative and interactive. My favourite part of the program was Mindset. It sounds so simple but in my opinion when you change the mind you allow for an inflow of new possibilities. I have gained A LOT of knowledge, insight and confidence. I can now get out there and work hard for and with my team!
on what I do well and not so well. Because of this I have a better understanding of my strengths and weakness and can more confidently approach difficult situations and conversations based on the frameworks provided throughout the various modules. NMA is most of all practical. There is no theory you can apply it immediately. I am confident because I know I'm an effective leader.
She really helped me to step out of my comfort zone. The clarity I gained through this program helped me to define our goals, values and team culture which has elevated team performance. I now have an entire hiring and onboarding system and process that is in more alignment with the clarity and knowledge through NMA!
When I found The New Manager Accelerator I had recently been promoted to a manager role in a call center. I was struggling a lot particularly with my team. I was getting daily feedback that I was unapproachable, and unsure in my answers to them. I felt like I was doing a terrible job and was considering quitting before I stumbled across your resources!
I have learned so much since taking this program. I feel a lot more confident in myself as a manager. The program has helped me to become a more effective communicator across the board. I’ve also been able to develop better relationships with my team, think more strategically and as a result, I have seen a tremendous difference in the way we work together and this has helped us improve our customer relations.
I found The New Manager Accelerator shortly after I became a first-time manger and after taking the program I have gained a whole lot of confidence in myself that I can be successful in this role. Being a manager is always something I aspired to but when the opportunity presented itself, I was a little scared. I didn't feel like a charismatic strong leader. But this program gave me the confidence, practical tools and strategies I could apply immediately that completely transformed my department. Couldn't have asked for a better experience!
I had been having a lot of anxiety preparing for my first day back at work from a leave of absence along with transitioning from employee to manger.
I'm so glad I decided to get help when I saw an email from Mak about The New Manager Accelerator. My outlook has changed about leadership and management in general and I now have confidence to lead my team. And I am able to navigate my way through difficult conversations. To anyone that’s thinking about joining the program truly it’s like Nike says “just do it!” It’ll be the best decision that you make for not only yourself personally and professionally, but your team and the company you work for.
I feel empowered, inspired, and supported. It has been great being able to take advantage of being poured into especially since I am often the one doing the pouring out! So these past weeks have truly helped me find my voice and that it is ok to say no and or clarify when taking on multiple tasks to ask what current task may be allocated to someone else or out in pause until a later time. If you're sitting on the fence about joining the program, I'd say: What are you waiting for? DO IT & thank me later. But in all honesty, if you are already in a position of leadership and or striving to become a great leader, a training as such, you can not afford to miss out!
Get the training, tools and resources necessary to lead a team, build a positive environment and feel confident as a leader.